Shipping policy

At TheHighRoadHempCo, we strive to process and ship your orders quickly and securely. Please review our shipping guidelines below.

Order Processing

• Orders are typically processed within 1–2 business days after payment is confirmed.

• Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Methods & Delivery Times

• We use trusted carriers (USPS, UPS, or FedEx) to deliver your order.

• Standard shipping times are usually 3–7 business days, depending on your location.

• Delivery times are estimates and not guaranteed.

Shipping Restrictions

• We currently only ship within the United States.

• It is your responsibility to ensure that hemp-derived products are legal in your state or local jurisdiction. We cannot be held responsible for packages delayed, held, or seized due to local laws.

Order Tracking

• Once your order has shipped, you will receive a tracking number by email.

• Please allow up to 24 hours for tracking updates to appear.

Damaged or Incorrect Orders

• If your package arrives damaged or you receive the wrong product, contact us within 24 hours of delivery.

• We will review the issue and work with you on a fair resolution.

Lost or Stolen Packages

• TheHighRoadHempCo is not responsible for lost, stolen, or misdelivered packages once they leave our facility.

• Please contact the shipping carrier directly for assistance in these cases.

By placing an order, you acknowledge and agree to this Shipping Policy.